Digital Transformation The connected business

Software is not a strategy. Systems are.

Most businesses have software. They have an accounting platform, they have email, they might have a CRM. What they rarely have is a system where those tools work together, remove manual steps and give them real-time visibility over what’s happening.

This is the gap we close.

Where most businesses are

The gap between what your software promises and what it actually delivers

You’ve invested in tools. But your team is still copying data between systems, pulling reports by hand, chasing approvals by email and working around the gaps. That’s not a software problem. It’s a systems problem.

Process gap

Data entered in more than one place

A timesheet goes into one system, payroll into another, a job code into a third. Every duplicate entry is a cost and a risk.

Reporting gap

Reports that take half a day to prepare

Someone has to extract, paste, format and sense-check before leadership can see last month’s numbers. That work should not exist.

Approval gap

Approvals running through email

Purchase requests, leave, invoices — if your approval chain lives in someone’s inbox, it’s a bottleneck waiting to happen.

Visibility gap

No real-time view of cash or performance

Month-end reports that arrive three weeks later aren’t decisions. They’re history. A connected stack gives you the numbers when they happen.

M365 gap

Using 20% of Microsoft 365

You’re paying for Teams, SharePoint, Power Automate and Copilot. Most businesses use Outlook and call it done.

AI gap

AI you’ve paid for but haven’t configured

Copilot is in your M365 licence. Xero has AI built in. None of it works without someone setting it up and telling your team how to use it.

How a connected business is built

Four layers. Every business needs all of them.

A working stack isn’t one great product — it’s four layers that talk to each other. The mistake most businesses make is investing heavily in one layer and ignoring the rest.

01

Money

Your accounting platform. Where your financial truth lives: bank feeds, invoicing, payroll, BAS, reporting.

Xero MYOB QuickBooks
02

Productivity

The platform your people work in every day. Email, documents, communication, files, tasks, automation and AI.

Microsoft 365 Teams SharePoint Copilot
03

Operations

The tools that run specific parts of your business: HR, time and attendance, expenses, customers, projects.

Dext Hubdoc Deputy Fathom Employment Hero HubSpot
04

Intelligence

AI and automation that runs across every other layer: removing manual work, surfacing insights, writing the first draft.

Copilot for M365 Xero AI Power Automate

Most businesses invest in Layer 1 and call it digital transformation. The leverage is in Layers 2, 3 and 4.

The money layer

We’re not Xero evangelists. We’re accounting systems people.

Xero is the right fit for most Perth SMEs. The bank feeds are excellent, the app marketplace is the largest of any accounting platform, and Australian compliance is built in. We’ve been Xero partners since 2013 and run our own practice on it.

But if your business is running cleanly on MYOB or QuickBooks, and switching would create disruption without proportional gain, we’ll tell you that. The accounting platform is one layer. Choosing the right one matters. Getting obsessed over which one is a distraction from the three layers that will actually change your business.

Xero Our usual recommendation

Best fit for most Australian SMEs. Largest app ecosystem, strong bank feeds, real-time payroll, excellent mobile and multi-user access. The right choice for most new setups and migrations.

MYOB When it makes sense to stay

Established businesses with deep MYOB setups, complex payroll or inventory may be better off optimising what they have rather than migrating. We work with both MYOB Business and AccountRight.

QuickBooks For the right context

Used by some international businesses operating in Australia, or where the parent entity has standardised on QuickBooks. We can advise on local compliance configuration and connect it to your stack.

The productivity layer

Most businesses use 20% of Microsoft 365. The rest is leverage they’re not using.

You’re paying for the full M365 suite. Most businesses use Outlook for email and maybe Teams for meetings. The seven tools below are where the real productivity gains live — and most of them are already included in your licence.

Getting M365 working properly isn’t just an IT task. It’s a business design decision. We help you configure it around how your business actually runs.

Outlook + Exchange Email & Calendar

More than an inbox. Shared calendars, resource booking, contact management and email rules that route, flag and act automatically. Most teams configure it once and never revisit it.

Microsoft Teams Communication Hub

Meetings, chat, channels and files in one place. Set up correctly, Teams replaces most internal email and gives every project its own workspace, with files, tasks and notes in the same channel.

SharePoint + OneDrive Document Management

Your shared file library with version control, co-authoring, permission management and search. The difference between “it’s somewhere on the shared drive” and having a document management system that works.

Microsoft 365 Apps Word · Excel · PowerPoint

The apps your team already knows, now with cloud sync, real-time co-authoring, version history and AI drafting. No more emailing files back and forth or losing track of which version is current.

Planner + To Do Task & Project Management

Built-in task tracking that sits inside Teams. Boards, due dates, assignments, checklists — enough for most small teams without paying for a separate project management tool.

Power Automate Workflow Automation

Connect any Microsoft service to any other service — or to Xero, SharePoint, Teams, HR tools and more. Trigger actions, send notifications, route approvals and move data without manual intervention.

Copilot for Microsoft 365 AI Across the Whole Suite

Drafts emails, summarises meetings, creates first-cut presentations, analyses spreadsheets and answers questions about your documents. Works across Outlook, Teams, Word, Excel and PowerPoint — with your business data as the context.

Power BI Business Intelligence

Pull data from Xero, your CRM, your HR platform and operational systems into live dashboards. The management reports you want, updated in real time, without someone building them in Excel every month.

Microsoft Intune Device & Security Management

Manage company devices, enforce security policies and control access to business data — including on personal phones. For growing businesses where someone leaving with access is a real risk.

The businesses that get the most value from M365 aren’t the ones who bought it. They’re the ones who configured it.

The integration layer

The value isn’t in the tools. It’s in what happens between them.

When your layers talk to each other, manual steps disappear. Below are examples of what that looks like in practice. None of these are custom development — they’re standard integrations, properly configured.

Expenses
Receipt photo → Dext → Xero (coded) → Report in SharePoint

Paper receipts and manual expense claims replaced by a phone photo and an automatic reconciliation.

Payroll
Timesheets in Deputy → Approved by manager → Processed in Xero

Hours worked flow directly to payroll without re-entry. Pays calculated against awards, bank file generated automatically.

Financial notifications
Invoice overdue in Xero → Reminder sent automatically → Alert in Teams

Debtor management runs in the background. Your team sees what needs attention in the same place they work.

Reporting
Month closes in Xero → Fathom pulls data → Report sent automatically

Management reporting runs on a schedule. No one has to compile it. Leadership gets the same package every month without asking.

New staff
Hired in Employment Hero → Added to Xero payroll → M365 account provisioned

Onboarding triggers payroll setup, device access and system logins. No manual checklist, no IT tickets.

Document approvals
Request submitted → Routed in Power Automate → Approved in Teams → Filed in SharePoint

Purchase orders, leave requests, contract approvals — routed, approved and filed automatically. Nothing lost in an inbox.

The intelligence layer

AI isn’t a separate tool. It’s a capability that runs through everything else.

The AI question isn’t “should we use it?” — it’s “which of the AI capabilities already in your tools are actually switched on?” Most aren’t.

Copilot for Microsoft 365

AI that works across your whole M365 environment, with your business documents and conversations as context.

  • Summarise long email threads in one click
  • Draft replies, proposals and reports from a brief
  • Recap Teams meetings you missed
  • Analyse spreadsheets and surface anomalies
  • Search across all your SharePoint files in plain English
  • Create first-cut presentations from a Word doc

Xero AI & Power Automate

AI built into your financial and automation platforms, running without anyone having to prompt it.

  • Bank transaction categorisation that learns your patterns
  • Cash flow forecasting and shortfall alerts
  • Automated invoice matching and reconciliation
  • Anomaly detection on spending and payroll
  • Workflow triggers based on financial events
  • Automated reporting and exception escalation

The best use of AI is not asking it to do new things. It’s using it to remove work that should never have been done by a person in the first place.

How we work

Build it once. Run it properly. Improve it continuously.

We don’t sell software. We design and build the system, then we keep it running. Four stages, one team.

Assess

We start by mapping what you have: every tool, every subscription, every manual process and every gap.

  • Current stack and cost audit
  • Process mapping — where time is going
  • Duplication and manual-work identification
  • M365 licence and usage audit
  • AI readiness check

Design

We build the target architecture for your stage: which tools, which integrations, what gets automated.

  • Stack recommendation for your stage
  • Integration design and data flows
  • M365 configuration plan
  • Automation opportunity list
  • Total cost of the connected stack

Build

We implement everything: accounting platform, M365, operations tools, integrations and automations.

  • Xero setup or migration (from MYOB, QuickBooks, spreadsheets)
  • M365 configuration and SharePoint structure
  • Operations tool setup and connection
  • Power Automate workflow build
  • Copilot activation and team training

Run & Optimise

Ongoing: we keep the file clean, the integrations working and the automation improving.

  • Monthly bookkeeping and reconciliation
  • Management reporting on schedule
  • Stack health checks
  • New automation as the business grows
  • Copilot and AI configuration updates

Tell us what’s not working. We’ll design the system that fixes it.

We start every engagement with a stack review. You get a clear picture of what you have, what it’s costing and what the connected version looks like — before you commit to anything.