ATO New Client Verification Process for

Individuals, Companies & Trusts

If you’re a new client engaging Atramentum to prepare your tax return, we’re required to verify your identity before we can lodge on your behalf. This is part of the Australian Taxation Office’s (ATO) requirements to protect your personal information and ensure the integrity of the tax system.

As a registered tax agent, Atramentum follows the Agent Client Verification methods set out by the ATO.

For Individuals:

This typically involves a brief video call (e.g. Microsoft Teams) where you’ll be asked to present valid photo ID such as a driver’s licence, passport, or Medicare card.

For Companies and Trusts:

Where a company or trust is engaging Atramentum, we must also verify the identity of the individual acting on behalf of the entity (e.g. director or trustee) as well as the beneficial owners of the trust or company. This may require you to provide copies of ASIC company records, trust deeds, and identification for all relevant parties, including directors, trustees, and beneficiaries.

You can read more about the ATO’s verification requirements here: 🔗 Agent Client Verification Methods – ATO

If you have any questions about what’s required or how to prepare, feel free to contact us — we’re here to help make the process straightforward and secure.